School Operations Manager (Immediate)

The Primary School - East Palo Alto, CA


Please visit our website for more information and to apply!


The School Operations Manager is responsible for the smooth and effective functioning of day-to-day non-instructional school administration so that the Principal, Assistant Principal and teachers can focus exclusively on student learning and wellbeing. This position will take on a variety of operational responsibilities managing student services, compliance, data integrity, and other general school support functions. This position report to the Sr. Manager of Program Operations.

Note: This position requires occasional lifting of up to 50 pounds with frequent lifting of up to 25 pounds, and regularly requires the individual to be on their feet for ~6 hours per day.


  • Student Services
    • Coordinate daily student food services at the campus; troubleshoot issues as they arise; ensure the accurate tracking of student meal consumption; report chronic service issues to the Sr. Manager of Program Operations.
    • Coordinate student health services; monitor student health and safety for any unusual/disconcerting trends; coordinate with site nursing staff to ensure that students receive appropriate care.
  • Compliance
    • In partnership with the Sr. Manager of Program Operations, lead monthly and annual reporting for California Child Care Licensing and California State Preschool Programs; and ensure all staff, volunteers, and families have required paperwork on file.
    • Assist the Sr. Manager of Program Operations on successful federal meal program audit.
    • Support teachers in completing all licensing and state preschool credentialing actions prior to first day of employment.
  • Student Data & Information
    • Manage and record new student enrollment and withdrawals in PowerSchool and Noho Care; partner with organizational staff on lottery and waitlist procedures.
    • Manage audit of student records for ongoing completeness and accuracy in PowerSchool – ensure that every electronic student record is accurate and updated on a timely basis.
    • Run ad-hoc reports for school leadership team to manage daily and weekly operational performance.
    • Serve as point person for teacher technical support in using PowerSchool and/or other sources of record for student information.
    • Oversee student attendance data process and ensure that it is reconciled and accurate on a daily basis.
    • Manage the operational logistics of student test administration at the campus, including the distribution of test materials to the classroom, and the collection and aggregation of results.
    • Produce academic and school culture reports (i.e., report cards, awards).
  • General School Support
    • Assist the Sr. Manager of Program Operations in preparing the campus annually for startup/new school year launch.
    • Work closely with the Principal, record and maintain the school’s calendar and class schedules, and ensure appropriate levels of staff-to-child ratios.
    • Assist with planning and implementation of school special events and field lessons.
    • Assist the Sr. Manager of Program Operations with facilities management including weekly and monthly facilities walkthroughs to ensure that facilities are up to organizational standards.


  • You have at least four years of experience in an operations, coordinator and/or administrative role.
  • You have practiced habits of organization and project management, and can quickly move back and forth between the 30,000 foot and on-the-ground levels.
  • You can juggle multiple priorities and take pride in consistently meeting deadlines.
  • You have strong technical skills, experience in managing and manipulating databases and datasets, and are highly proficient in Excel.
  • You are a natural problem solver, fixer and finder of resources; when the going gets tough, you are calm under pressure and show excellent judgment.
  • You get joy out of building efficient, user-friendly and results-oriented work flows and processes.
  • You have the ability to motivate peers and colleagues to get things done - with or without the leadership title.
  • You are extremely self-aware and self motivated, and have a strong desire to learn.
  • You are comfortable in ambiguity and environments that change rapidly environments.
  • You want to work with and learn from all TPS team members, from early childhood education to parent coaching to community engagement.
  • You believe in the mission of The Primary School and that all children and families are capable of extraordinary things.

A Plus If

  • You are fluent in Spanish (written and oral).
  • You have experience supporting children and families managing the effects of trauma and poverty.


Compensation is commensurate with qualifications and experience, plus excellent health benefits, 401k retirement plan, flexible spending account (FSA), dependent care FSA, and generous paid time off, including a competitive paid parental leave benefit.


Please visit our website for more information and to apply!

How to Apply

Please visit our website

Click here to visit the application page

Contact Info

Job Details

Category: Management

Type: FT

Location: East Palo Alto, CA

Salary: Competitive Salary

Posted On: February 4th, 2019

Agency Details


We are excited to grow our instructional team for the immediate 2018-2019 school year and 2019-2020.  We look forward to reading your application!


The Primary School is expanding the boundaries of traditional education. Our holistic model weaves together education, health, and family support services to ensure underserved children have the system of care they need to lead meaningful and emotionally, mentally, and physically healthy lives. We received seed funding by the Chan Zuckerberg Initiative, a major national philanthropy.

Our approach has three defining characteristics:

  • We start early. We start working with parents and enroll children into our program as early as birth to reach them at their most critical stage in development.
  • We work with - not around - families. We know that parents and caregivers are the most important people in a child’s life. We partner with them to enhance the education and health of their children.
  • We integrate multiple systems to serve the whole child. Our unique model unites health care and education, building a multi-disciplinary team and holistic system of care around a child’s full needs.

In 2016, we opened our flagship school in East Palo Alto, California, with our first class of four-year-olds. We have grown to serve nearly  250 children and their families. In the fall, we will have classes for children in Pre-K3 (3 year-olds), Pre-K4 (4 year-olds), Kindergarten, 1st grade, and 2nd grade. We will continue to open a new grade every year through eighth grade.

Our ultimate goal is to create a game-changing system of care for children that can be replicated across the country. To that end, we are building a model that can be effectively implemented in diverse communities and sustained on public funding. In 2019, we plan to both expand our student and family population in East Palo Alto and pursue opening our next site in the Bay Area. It’s an exciting time to join the team!